NEPTS - Patient Carer

Main area Non Emergency Patient transport Services Grade NHS AfC Band 2 Contract Permanent:
Relief Hours

• Full time
• Part time
• Job share
• Flexible working
• Term time hours

Site Various station across Derbyshire Town Derbyshire Salary £25,272 NHS AFC Band 2 plus Section 2 unsocial enhancements. Salary period Yearly Closing 11/10/2026 23:59

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).

East Midlands Ambulance NHS Trust is pleased to advertise this new role within Non-Emergency Patient Transport Services. We provide patient transport services within Derbyshire, Northamptonshire and Lincolnshire and currently have vacancies across Derbyshire where you will be based on one of our many stations.

Are you looking for a new challenge? Would you like to join a team that is committed to providing quality patient care? Maybe you aren’t sure what the role involves? Check out our video in the supporting information that will give you an overview of what a typical shift looks like.

Whether you are looking in to a role with us now, or a few months down the line, we are actively recruiting throughout the next 12 months and have planned course dates throughout the year.

You must be a motivated and committed person to delivering outstanding care. Your personal values should align to the EMAS values of respect, integrity, compassion, teamwork and competence.

The post holder will be required to transport high dependency, non-ambulatory patients and escorts to and from all points of care in a comfortable, caring, compassionate, emphatic, reassuring and timely manner. You will work to defined standards in order to assist in the provision of an efficient and effective Patient Transport Service.

This will include manual handling of patients, the care of patients and assisting patients as well as driving and route planning. The administration of prescribed oxygen is included.

The patients will have varying mobilities including non-ambulatory and ambulatory patients that may need to be carried (including stairs) using various pieces of equipment including wheeled in a wheelchair, carry chairs, assistance aids or a stretcher and escorted to and from the vehicle. Further duties include assisting patients to walk and administering emergency first-aid.

You will be expected to deliver excellent customer service and care to all healthcare professionals whilst carrying out duties using ambulance service policies and procedures.

Our NEPTS Patient Carers, Higher Level assistants work up to 37.5 hours per week across a range of shifts including days, nights, weekends and public holidays. Some of the shift patterns will require you to work a 24-hour rotating pattern.

All roles within NEPTS will require you to use technology such as a PDA and an iPad. During your education period, you will produce workbooks, undertake written and practical assessments and engage in face-to-face and online learning.

Please do not apply for this role if you have recently (within the past two weeks) been invited for an interview/if you have received email confirmation that you have progressed to interview stage. Applicants who been unsuccessful at interview/online assessment for this role, for any of our geographical areas within the past 6 months, will not be considered.