HR Business Partner

Base location: Leicester (Hybrid) | Some travel to sites required

Contract: Permanent, Full-Time

Salary: £55,000 - £60,000 per annum

We're looking for an experienced, confident HR Business Partner to join our People & Culture team at IBC Healthcare. This is a pivotal role for someone who thrives on building genuine relationships, solving problems on the ground, and delivering commercially astute, legally sound HR support across a fast-paced, values-led care organisation.

If you're a solutions-focused HR professional who understands the realities of frontline services and wants to make a tangible impact, we'd love to hear from you.

As HR Business Partner, you'll take full ownership of the employee relations caseload, lead on complex and high-risk cases, and provide expert guidance across the full people agenda, from absence and probation management to reward, retention, policy, and compliance.

Working closely with our Director of People & Culture, you'll ensure every aspect of HR activity is legally compliant, commercially focused, and aligned to our values.

• Take full oversight of the ER caseload, leading on complex, sensitive, and high-risk cases
• Oversee suspension decisions, DBS referrals, and Employment Tribunal claims
• Coach and guide HR colleagues, identifying trends and escalating emerging risks
• Manage probation reviews and sickness absence processes, intervening on complex cases
• Partner with services facing high absence, agency reliance, or retention challenges
• Produce HR reports and metrics that translate data into clear workforce insight
• Lead on exit interview analysis, contributing to our 20% turnover reduction target
• Develop and oversee compliant consultation and restructuring processes
• Support Right to Work, DBS, and sponsorship licence compliance
• Coach and train managers on HR policy, investigations, hearings, and performance
• Support policy development, reward benchmarking, and the annual HR cycle

• CIPD Level 5 qualification (or equivalent)
• Significant experience managing a complex ER caseload independently
• Experience leading or contributing to redundancy and restructure consultations
• Experience advising on sickness absence management, including OH engagement and ill health capability
• Sound, up-to-date knowledge of UK employment law and the ACAS Code of Practice
• Strong analytical skills with the ability to use data to inform decisions
• Excellent interpersonal and communication skills, with the confidence to influence at all levels
• Experience in a health, social care, or similarly regulated environment
• Full UK driving licence and access to a vehicle

• Competitive salary with annual pay increases
• Hybrid working with flexibility
• Career progression
• Fully paid training and development opportunities
• Funded professional qualifications
• Reward & recognition schemes
• Exclusive discounts with a Blue Light Card
• Free online learning via Udemy
• Salary Sacrifice Scheme
• Enhanced maternity & paternity leave
• Employee Assistance Programme for 24/7 support

• 97% of employees recommend IBC Healthcare as a great workplace!
• 93% of employees plan to stay with us for the next 3-5 years!

If you're ready to bring your HR expertise to an organisation that genuinely values its people, we want to hear from you.

Apply Today & Start Your Journey with IBC Healthcare!