Rostering Coordinator-HMP Fosse Way

Location:

Tigers Road, Wigston, Leicester LE18 4TN
Salary: £27,103.13 per annum plus excellent benefits

Schedule:

Monday – Friday between the hours of 7am – 6pm (8 hour shifts within this timeframe)

ROSTERING COORDINATOR

Location:

Tigers Road, Wigston, Leicester LE18 4TN
Salary: £27,103.13 per annum plus excellent benefits

Schedule:

Monday – Friday between the hours of 7am – 6pm (8 hour shifts within this timeframe)

Ready to impact a better future?

As a Rostering Coordinator in our J&I team, you will support the effective operation of the Central Workforce Management function. The role is responsible for coordinating operational staffing levels across the establishment, ensuring compliance with the Central Workforce Management Country Standard Operating Procedure.

You will play a key role in managing staffing resources, including annual leave, TOIL, overtime, and staff requests, while supporting forecast planning and maintaining operational resilience.

What you’ll do as a Rostering Coordinator

Ensure the establishment maintains adequate minimum staffing levels aligned with shift patterns, operational regimes, planned prisoner movements, leave types, and staff training requirements.

Work closely with another Rostering Coordinator to provide central oversight of staffing levels at least 14 days in advance, enabling effective workforce forecasting.

Identify and implement effective solutions to operational challenges, including short-notice prisoner transfers, bed watches, and unplanned staff absences.

Liaise with the Training Lead to ensure mandatory and developmental training is accurately reflected within staff shift patterns.

Act as a central point of contact for staff enquiries relating to shift swaps, annual leave, TOIL, overtime, and related workforce matters.

Provide occasional support to the Hub Administrator by recording, confirming, and submitting overtime information using payroll templates.

Undertake additional duties as required, with responsibilities evolving to meet organisational needs and objectives.

Does this sound like you?

Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.

Demonstrable experience coordinating work at a level beyond routine administration.

Confident communicator, both face-to-face and over the telephone.

Ability to build and maintain effective working relationships with staff at all levels

Previous experience in rostering or workforce planning (training will be provided).

Vetting and checks:

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Holidays- 23 days holiday plus bank holidays (increased to 25 with tenure)

Pension:
Up to 6% contributory pension scheme

Training and development:
Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

Health and wellbeing:
Employee Assistance Programme, Bupa Anytime Health Line, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

Discounts:
Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Charity:
Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

Employee networks:
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and…