Payroll & Administration Manager

Can you imagine a world without music? Neither can we.

To ensure a seamless payroll and people administration experience for our employees by delivering accurate, timely, and compliant services. The role champions operational excellence, maintains robust processes and records, and continuously seeks opportunities to improve efficiency, service quality, and the overall employee experience.

The role is based in our modern Leicester City Centre office with hybrid working.

• Be the lead HR contact with the outsourced payroll bureau and manage the monthly payroll, including payroll compilation and checking reports.
• Be the main point of contact for finance relating to payroll queries.
• Ensure payroll is compliant with any payroll changes such as wage rates and pension adjustments.
• Administer the pension scheme including upload of monthly contributions.
• Update and maintain the HR system to ensure that all HR & payroll related data is accurate, complete and up to date.
• Manage all administration related tasks including but not limited to New Starters, Leavers and Changes to Terms & Conditions of Employment.
• Manage the pre-employment screening process for new starters ensuring compliance before start date.
• Manage all requests for employee data reports for the People Services team, management and other teams within the business.
• Manage all administration relating to benefit schemes including health care plans, season ticket loans and insurance schemes.
• Ensure communication is maximised within the People Services team and between all other teams involved with new starters and leavers, i.e. L&D Team and IT Team.
• Manage the administration of all reward and recognition schemes.
• Manage daily HR and payroll related queries from our employees and managers.

• Experience of managing payroll with an outsourced bureau
• Experience of managing benefit schemes
• Experience of managing HR system, ideally Cascade
• Advanced Excel skills with strong analytical skills
• Excellent attention to detail
• Excellent interpersonal skills with the ability to interact with individuals at all levels.
• Effective relationship building skills with colleagues, senior stakeholders, and third-party suppliers.
• Ability to multi-task and prioritise workload in a fast-paced environment.
• Qualified or studying towards HR professional qualification.
• Generalist up to date knowledge across all HR functions