IT Business Analyst

Overview

TESTQ Technologies is an established IT services and solutions provider delivering high-impact digital, data, and enterprise technology solutions across multiple industry sectors. With deep technical, functional, and process expertise, we enable organisations to optimise operations, enhance customer experience, and achieve sustainable business growth in a rapidly evolving digital landscape.

We areseekinga highly experienced and results-driven IT Business Analyst to lead complex requirements analysis and act as a strategic interface between business stakeholders and technical delivery teams. The role requires strong analytical capability, excellent stakeholder management, and the ability to translate complex business needs into clear, actionable technical and functional specifications that drive successful technology implementations.

• Lead end-to-end business analysis activities across complex IT and digital transformationprogrammes.
• Elicit,analyse,validate, and manage business, functional, and non-functional requirements using structured methodologies.
• Translate business needs into detailed BRDs, FRDs, functional specifications, user stories, acceptance criteria, and process models.
• Conduct business process modelling, gap analysis, root-cause analysis, and impact assessments.
• Act as a key liaison between business stakeholders, product owners, architects, developers, QA teams, and third-party vendors.
• Support Agile, Scrum, Waterfall, and hybrid delivery models including backlog refinement, sprint planning, and reviews.
• Facilitate workshops, interviews, and requirement validation sessions with senior stakeholders and end users.
• Support solution design to ensure technical solutions align with business objectives, security standards, and regulatory requirements.
• Define and manage User Acceptance Testing (UAT) strategy, scenarios, execution, and business sign-off.
• Analyse data, reports, and system outputs to support informed business decision-making.
• Identify risks, dependencies, and constraints, proactively proposing mitigation strategies.
• Support change management, training support, and stakeholder communication activities.
• Provide post-implementation support,benefitsrealisationanalysis, and continuous improvement recommendations.
• Maintain high-quality documentation, traceability matrices, process diagrams, and release artefacts.

• Bachelor’s degree in Information Technology, Computer Science, Business Management, oraelated discipline.
• 6+ years of proven experience as an IT Business Analyst in enterprise-scale environments.
• Advanced business requirements elicitation, analysis, validation, and lifecycle management
• Expert stakeholder management across senior business leaders, technical teams, and external vendors
• End-to-end business process analysis, modelling, andoptimisation(BPMN / UML)
• Strong ability to translate complex business needs into functional and technical specifications
• Provenexpertisein Agile, Scrum, Waterfall, and hybrid delivery environments
• Strong experience in digital transformation, systemmodernisation, and enterprise ITprogrammes
• Functional and non-functional requirements definition including performance, security, and compliance
• Advanced gap analysis, impact analysis, and root-cause analysis capabilities
• Strong data analysis, reporting, and interpretation skills to support business decision-making
• User Acceptance Testing (UAT) planning, execution, coordination, and business sign-off leadership
• Strong understanding of system integrations, APIs, data flows, and enterprise architectures
• Change management, release management, and business readiness support
• Risk, dependency, and issue management with proactive mitigation strategies
• High-quality documentation skills including BRDs, FRDs, process maps, and traceability matrices
• Strong governance, audit, and regulatory compliance awareness
• Excellent communication, facilitation, and presentation skills for technical and non-technical audiences
• Ability to lead, mentor, and support junior analysts and cross-functional teams
• Strong ownership, accountability, and…