Information Technology Desktop Support

Teceze is a global technology and IT services company specializing in Managed IT Services, Cybersecurity, Networking, Cloud Solutions, and Digital Transformation
. With a 24/7 proactive support model, we have successfully delivered thousands of projects across 35+ regions in over 100 countries
. Headquartered in London, UK
, Teceze has a strong international presence across the United States, Europe, Australia, and Asia
, enabling seamless global service delivery.

We are currently seeking a highly skilled IT Support Engineer to join our team in supporting one of our esteemed clients. This role is onsite in Leicester, UK and requires immediate onboarding
. Shortlisted candidates will be required to attend a technical interview
, so strong hands-on experience with the listed technologies is essential.

Work Mode: Onsite

Contract Duration: 1+ Year contract, extendable

Experience: 2 to 7 Years

• Provide L1/L2 IT support to end users
• Troubleshoot Windows OS
  , hardware, and software issues
• Perform OS imaging, device setup, and deployments
• Provide basic network support (LAN, Wi-Fi, VPN)
• Manage and resolve tickets using Service Now
• Support printers, industrial scanners, and AV solutions
• Deliver VIP / Executive support
• Ensure adherence to project and compliance standards

• Microsoft 365 (M365)
• Service Now
• Basic networking knowledge
• Strong troubleshooting skills for complex systems
• AV solution support
• Industrial scanner support

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Immediate joiners or candidates available on short notice are highly preferred.

If you meet the above requirements and are interested in this opportunity, we encourage you to apply or share your profile for further discussion. Please share your resume directly to: