3rd Line EUC Platform Engineer

Overview

Role Overview We are recruiting a 3rd Line EUC Platform Engineer / Senior EUC Engineer to support and improve a multi-site enterprise End User Computing (EUC) environment. This role focuses on Microsoft 365 administration, Intune / Microsoft Endpoint Manager, and SCCM (Configuration Manager) across multiple sites. The successful candidate will operate as a 3rd line escalation point, supporting complex incidents, problem management, and EUC platform improvements.

• Provide 3rd Line Support for EUC, Endpoint, and Microsoft 365 related issues
• Act as a senior escalation point for complex incidents and problem management
• Administer and support Microsoft 365 (M365 / Office 365) including Exchange Online, Teams, SharePoint Online, One Drive
• Manage Intune / Microsoft Endpoint Manager including device compliance, configuration profiles, security baselines, and Windows 10 / Windows 11 endpoints
• Support and maintain SCCM / Microsoft Configuration Manager in a multi-site environment, including deployments, collections, applications, and updates
• Support Active Directory, Entra  (Azure AD), Group Policy, and hybrid identity environments
• Support endpoint lifecycle management, build, patching, and device standards
• Assist with EUC projects, platform upgrades, and standardisation initiatives
• Create and maintain technical documentation, runbooks, and knowledge articles
• Work closely with infrastructure, security, and service desk teams to improve service delivery

• Experience in a 3rd Line EUC Engineer, Senior EUC Engineer, Endpoint Engineer, or Modern Workplace Engineer role
• Strong hands-on Microsoft 365 administration experience
• Proven experience with Intune / Endpoint Manager
• SCCM / Configuration Manager experience across a multi-site estate
• Strong knowledge of Windows 10 and Windows 11
• Experience supporting enterprise or large multi-site environments
• Solid understanding of Active Directory and Entra  (Azure AD)

• Power Shell scripting and automation
• Windows Autopilot
• Print management solutions (Papercut, Universal Print)
• Service Now or ITIL-based environments
• Experience working in large enterprise or regulated environments

• Hybrid working model
• Clearly defined 3rd line role (not service desk)
• Opportunity to own and improve the EUC / Endpoint platform
• Stable, enterprise environment with long-term projects

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.