More jobs:
IT & Digital Operations Manager
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-02-16
Listing for:
Elizabeth Michael Associates LTD
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Leicester
£60,000 - £70,000
Monday – Friday 9:00am – 5:30pm
Looking for someone to start as soon as possible
PURPOSE OF
THE ROLE
This is a unique stand alone role that combines IT, system management and improving how the business runs day to day.
You will handle and assign all IT tickets raised across the company, while also being hands on with daily tasks making sure Wi-Fi is working, fixing printer issues, resetting passwords, solving technical problems and keeping everything running smoothly.
You will sit within the Sales and Marketing team, helping to improve the website, support system integrations and provide technical expertise with digital and marketing tools.
KEY DUTIES
Keep all IT systems running smoothly (hardware, software, networks, Wi-Fi, printing, email)
Support staff with training and day-to-day tech help
Maintain documentation, inventory, security and data protection standards.
Manage IT suppliers and service agreements
Troubleshoot issues in person, by phone or online
Lead IT projects from planning to delivery
Introduce new technologies to improve efficiency
Maintain disaster recovery plans and system documentation
Improve online portals, task systems, CCTV and user journeys
Review and upgrade outdated systems
Manage website and system integrations
Provide tech support for events and open days
Oversee clock-in systems, IT tickets and network performance
Set up new starters and manage leavers
Conduct regular system and equipment audits
Follow structured IT procedures and improve processes to save staff time
KEY SKILLS
Optimise and standardise CCTV audits, maintenance across sites
Implement a new maintenance system fully integrated
Develop a staff SharePoint intranet to centralise policies, procedures, and training resources
Create comprehensive IT troubleshooting and continuity guides for senior management
Audit, develop, and implement IT/digital policies
Improve online booking and student/guarantor portal processes, ensuring a seamless customer journey
EMA
25
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×