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SaaS Technical Support Engineer; 2nd Line
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-02-16
Listing for:
Nigel Wright Recruitment
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A fast-growing UK scale-up is seeking a dedicated Technical Support Specialist to deliver effective 2nd line support for SaaS products. You will troubleshoot customer-reported issues, collaborate with engineering, and maintain clear communication with clients to ensure reliable operation of critical software. Ideal candidates have a background in technical support and thrive in a dynamic, high-impact environment.
This role offers opportunities for growth within the company while contributing to meaningful projects.
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