IT Service Desk Analyst - 1st Line Support, Calm

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. This role is classified as mid-senior level, offering a fantastic opportunity to work in a dynamic legal environment.
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