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Business Systems Suport Analyst
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-02-16
Listing for:
Swi-tch
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Base pay range
Direct message the job poster from Swi-tch
Business Systems Support Analyst (Dynamics NAV)Well-established global organisation looking for a hands‑on support analyst to own BAU support for Microsoft Dynamics NAV (Navision) or Business Central and keep the system running smoothly.
What You’ll Do (Support Focus)- Own helpdesk tickets end‑to‑end, ensuring fast, high‑quality resolution
- Troubleshoot and resolve 1st/2nd line issues in NAV / Business Central
- Support users across finance and operational processes
- Investigate data and process issues, identify root cause, and fix or escalated
- Work closely with stakeholders, translating business problems into system actions
- Create user documentation and deliver training to reduce repeat issues
- 2+ years supporting NAV (Navision) and/or Business Central
- Can run BAU support independently
- Strong communication, takes ownership, follows issues through to closure
- Integration troubleshooting exposure
- Documentation / training experience
- Exposure to other ERPs (SAP, Oracle, Net Suite)
Mid‑Senior level
Employment typeFull‑time
Job functionInformation Technology
IndustriesStaffing and Recruiting
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