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HelpDesk/Support Technical Support

Application Support Analyst – Client-Focused & SLA-Driven

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Opus 2
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading Legal Tech firm in Leicester is seeking a dedicated customer support representative to enhance client satisfaction and resolve issues. The ideal candidate will manage support requests, communicate effectively with barristers' clerks, and maintain meticulous records. This role requires excellent problem-solving skills, a professional telephone manner, and a calm attitude in high-pressure situations. Benefits include a contributory pension plan, private healthcare, and flexible working arrangements.
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