Program Manager; Software

Hertfordshire

We are looking for a Programme Manager with a strong technical software background to lead and coordinate large-scale retail and eCommerce technology initiatives across areas such as Inventory, Order Management, Loyalty, Promotions, and Customer Services.

The ideal candidate will have experience working within software engineering or product-led technology environments and will be comfortable operating closely with development, architecture, and product teams. They should have a strong understanding of software delivery life cycles and experience managing complex programmes across multiple technical work streams.

Key experience required:

• Strong Programme Management experience within software, SaaS, retail, or eCommerce technology environments
• Previous technical background in software engineering, development, systems delivery, or technical project/programme leadership
• Inventory Management
• Order Management
• Loyalty & Promotions
• eCommerce Services
• Proven experience managing large-scale, cross-functional technology programmes involving multiple engineering and product teams
• Strong understanding of agile delivery methodologies, software development life cycles, APIs, integrations, and technical dependencies
• Ability to work closely with Product Managers, Architects, Engineering teams, and business stakeholders to drive successful delivery
• Experience managing programme governance, delivery planning, risks, dependencies, and stakeholder communication

Preferred backgrounds may include:

• SaaS product companies supporting retail operations or customer engagement platforms

This role is focused on programme leadership and technical delivery coordination, so candidates should be comfortable operating within engineering-led environments and managing complex software delivery programmes across multiple teams and stakeholders.