Manager/Senior Manager - ServiceNow Consulting
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-05-31
Listing for:
Alexander Ash Consulting
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Change Management, Systems Analyst
Job Description & How to Apply Below
Manager/Senior Manager - Service Now Consulting
We’re seeking an experienced Management Consultant with a strong background in Service Now to join our team. The ideal candidate will combine strategic consulting expertise with deep technical knowledge of the Service Now platform to help clients optimise their digital workflows and drive transformation across IT, HR, Finance, and Operations.
Key Responsibilities- Lead client engagements focused on Service Now strategy, implementation, and process optimisation.
- Assess current service management processes and identify opportunities for automation and improvement.
- Translate business requirements into effective Service Now solutions.
- Collaborate with stakeholders across business and technology functions to deliver scalable outcomes.
- Support change management, adoption, and continuous improvement initiatives.
- Proven experience in management consulting with a focus on digital transformation or service management.
- Strong hands‑on knowledge of Service Now modules (ITSM, ITOM, HRSD, CSM, etc.).
- Excellent stakeholder management and communication skills.
- Ability to bridge business strategy and technical delivery.
- Service Now certification(s) desirable.
Mid‑Senior level
Employment typeFull‑time
Job functionProject Management
IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Alexander Ash Consulting by 2x
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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