Digital Process Automation Analyst

About the role

The University of Leicester is delivering an ambitious digital transformation programme to reshape how we support students, academics and professional services. We are seeking a Digital Process Automation Analyst to play a key role in designing and delivering modern, automated solutions leveraging Microsoft 365 and the Power Platform. This is an exciting opportunity to help establish a Centre of Excellence and drive the adoption of low-code technologies to simplify processes, improve data quality, and enhance user experience across the University.

In this role, you will work closely with stakeholders to understand and redesign business processes, translating requirements into scalable, user-focused digital solutions. You will combine strong analytical and problem‑solving skills with hands‑on experience of Microsoft technologies to deliver impactful automation and continuous improvement. Your tasks will include:

• Collaborating with stakeholders to gather and analyse process requirements.
• Designing and delivering automated solutions using Microsoft 365, Power Platform and low-code tools.
• Driving adoption of low-code technologies to simplify processes, improve data quality, and enhance the user experience.
• Providing expertise in process mapping, automation design, and solution integration.
• Promoting continuous improvement through automation best practices and user feedback.

We are looking to recruit a small team including a Service Design Analyst, a Digital Solutions Designer and a Digital Process Automation Analyst to help drive forward operational efficiencies at the University, enabled by technology and establish the CoE.

You should be proactive, collaborative, and passionate about using technology to make a real difference in a complex organisational environment. Strong analytical and problem‑solving skills, a proactive approach, collaborative mindset, and a passion for improving processes through technology are essential.

Full‑time or job share, fixed‑term contract until April 2028.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research but also our support for staff, students and the local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, an excellent pension scheme, and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.