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Customer Outcome & Testing Lead

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Capital One
Full Time position
Listed on 2026-06-13
Job specializations:
  • IT/Tech
    Data Analyst, IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: UK Customer Outcome & Testing Lead

Capital One is seeking a Customer Outcome Manager to oversee their UK customer testing programme based at Nottingham Trent House. This is a leadership role where you will develop and guide a testing team, ensuring effective testing and strategy enhancement.

The successful candidate will possess substantial experience in outcome testing or Quality Assurance, excellent stakeholder management skills, and a strong ability to drive process improvements. A hybrid work model is offered, requiring three days in the office each week.

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