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Service Desk Analyst – Incident Resolution

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Vodafone
Full Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: 24/7 Service Desk Analyst – Incident Resolution

Vodafone is seeking a Service Desk Analyst based in Farnborough. This role provides 24/7 support for Vodafone's business customers, managing incidents and service requests across various technologies. You will ensure timely resolutions while maintaining high standards of customer service.

The ideal candidate will have experience in ticket management, excellent communication skills, and a strong customer service background. Vodafone offers competitive pay, bonuses, and personalized benefits, including up to 28 days off.

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