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IT Service Desk Lead - ITIL, Coaching & Improvement

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Simplify
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Simplify is looking for an IT Service Desk Team Leader based in Leicester, England. In this hybrid role, you will lead a team of IT Service Desk Analysts across multiple UK sites, providing both technical support and strategic oversight in IT Service Management.

The ideal candidate will have extensive experience in IT service delivery, a passion for coaching team members, and a solid understanding of ITIL best practices. Competitive salary and generous benefits package included.

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