Lead Business Relationship Manager

De Montfort University (DMU) is a university of quality and distinctiveness, distinguished by our life‑changing research, dynamic international partnerships, vibrant links with business and our commitment to excellence in learning, teaching and the student experience.

Digital & Technology is at the heart of delivering the University’s digital ambitions, providing innovative, customer‑focused services that enable staff and students to succeed. We are looking for an experienced and influential leader to join our team as Lead Business Relationship Manager.

This is a key leadership role responsible for building strong partnerships across the University and ensuring Digital & Technology services align with institutional priorities. As Lead Business Relationship Manager, you will lead the BRM function, acting as a trusted advisor to senior stakeholders, lead a team of Business Relationship Managers, shape digital strategy, manage demand, translate business needs into technology solutions, champion stakeholder engagement and communications, use data to drive decision‑making and continuous improvement, work collaboratively to enhance services and support organisational change, contribute to the Digital & Technology Operating Plan, and promote a culture of collaboration, innovation, and customer‑focused delivery.

You will be an experienced leader with a strong background in Business Relationship Management, stakeholder engagement, IT delivery, or digital partnership roles, with proven success in influencing senior stakeholders, building trusted relationships, and aligning technology services with organisational objectives. You will have significant experience leading high‑performing teams, managing complex stakeholder environments, and delivering technology‑enabled change. Educated to degree level or holding a relevant professional qualification (or equivalent experience), you will demonstrate excellent communication, planning, and decision‑making skills, the ability to translate organisational priorities into digital initiatives, and a strong commitment to customer service, collaboration, and continuous improvement.