Product Development Manager ServiceNow

Description

The Role:

As a Product Development Manager in our Service Now team you will work on either the core platform the ITSM module or the ITOM module and bridge the gap between technical complexity and business value. Youll work closely with business stakeholders and Next Tech to turn technology into a competitive advantage. At NEXT we value your growth; youll have the opportunity to lead a dedicated team in an environment that prizes proactivity and collaboration.

In this role; you will be driving end-to-end delivery and ensuring our Service Now platform provides real value to the business. Your day-to-day will involve:

• Team management:
  Guiding a team of developers administrators and analysts by setting clear sprint goals and managing resource allocation.
• Stakeholder partnership:
  Acting as the primary liaison for our stakeholders translating technical bottlenecks into clear business decisions.
• Governance:
  Proactively managing projects documentation and risks to prevent fire drills before they happen.

• Project Management experience
• A solid grasp of the Service Now platform specifically around either ITSM ITOM or the core platform
• The ability to make the complex sound simple whether you are talking to a developer or senior leadership.
• You dont just find problems you bring potential solutions to the table and stay resilient during busy periods.
• A proactive approach to teamwork and a commitment to maintaining high standards of delivery

Please note:
Part of the Service Now team are based in Sri Lanka and occasional travel may be required

#LI-LE1 #LI-Hybrid

Required Experience:

Manager