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Service Readiness & Improvement Lead
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-09-10
Listing for:
Big Red Recruitment
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Big Red Recruitment is seeking a Service Transition Manager to ensure new IT services are ready for go-live, tested, documented, supported and handed over to business as usual. You will investigate recurring incidents, supplier performance and post-live support across IT, suppliers and operations, driving improvements for a reliable technology experience.
You'll combine ITIL and change management practices with strong communication to align stakeholders and deliver consistent service quality
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