IT Service Desk Analyst — Customer‑Focused Tech Support
Listed on 2026-09-17
-
IT/Tech
HelpDesk/Support, IT Support
Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets. You will handle incidents, manage user accounts, and assist with system upgrades, while promoting a proactive, customer-focused approach.
The role is full-time (35 hours/week), 9am-5pm, offering a salary of 28,719 per annum, generous annual leave, and a range of benefits including a workplace pension and bonuses.
This is a genuine opening to take on the IT Service Desk Analyst — Customer‑Focused Tech Support role at Hightown Housing Association.
We appreciate your interest in this position.
Join Hightown Housing Association and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).