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Technical Support Engineer: Complex Issues & Mentorship

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Magnet Forensics
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Network Security
Salary/Wage Range or Industry Benchmark: 47000 - 57000 GBP Yearly GBP 47000.00 57000.00 YEAR
Job Description & How to Apply Below

Magnet Forensics in the United Kingdom is seeking a Technical Support Engineer to diagnose and resolve complex customer issues with autonomy, mentoring peers and contributing to knowledge across support tooling.

Reporting to the Manager, Technical Support, you will onboard teammates, identify trends, propose improvements, and own outcomes end-to-end, balancing speed, quality and customer impact in a hybrid work environment.

We would love to welcome a new Technical Support Engineer:
Complex Issues & Mentorship to our group in United Kingdom.

Learn more about the Technical Support Engineer:
Complex Issues & Mentorship role in the description above.

We appreciate your interest in this position.

Join Magnet Forensics and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Technical Support Engineer:
Complex Issues & Mentorship role at Magnet Forensics, based in United Kingdom.

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