Senior 2nd Line Service Desk Specialist; Hybrid
Listed on 2026-10-11
-
IT/Tech
HelpDesk/Support, IT Support
Digital Waffle in Leicester (hybrid) is seeking a Senior Service Desk Analyst (2nd Line) to be the go-to technical expert on the Service Desk, handling escalations, supporting major incidents and helping to uphold service standards. You’ll mentor colleagues, share knowledge, drive continuous improvement and position yourself for supervisory or leadership opportunities in the future.
You’ll collaborate with IT teams and third-party suppliers to resolve issues and contribute to service
Our organisation is growing, and we are hiring a Senior 2nd Line Service Desk Specialist (Hybrid, Leicester) in Leicester, England, United Kingdom.
We would love to welcome a new Senior 2nd Line Service Desk Specialist (Hybrid, Leicester) to our organisation in Leicester, England, United Kingdom.
For the Senior 2nd Line Service Desk Specialist (Hybrid, Leicester) position at Digital Waffle, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).