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Technical Support Advisor: Customer Experience Champion

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: VELUX Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 36000 GBP Yearly GBP 26000.00 36000.00 YEAR
Job Description & How to Apply Below

Velux Group in Great Britain and Ireland is seeking a Technical Advisor to join Technical and Installer Services. You will deliver an effortless end-to-end experience for homeowners and installers, by managing inbound demand, troubleshooting product, warranty and installation issues, and arranging Technician visits.

Working across phone, email and digital channels, you will take ownership of customer cases with clear communication and effective collaboration with internal and external

This role, Technical Support Advisor:
Customer Experience Champion at VELUX Group, could be your next opportunity.

Are you ready to take on the Technical Support Advisor:
Customer Experience Champion role at VELUX Group?

We would love to welcome a new Technical Support Advisor:
Customer Experience Champion to our team in United Kingdom.

For the Technical Support Advisor:
Customer Experience Champion position at VELUX Group, we are reviewing applications now.

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