IT Service Integration Lead

Job Title: IT Service Integration Lead

Function:
Data and Technology - IT Integration and Management Team

Location:
Hybrid Working - Expectation is two days a week from our Nottingham office.

Contract type:
Permanent

Salary:
Offered on a starting salary of £71,193 with the potential to increase to £83,757 over the course of three years, plus a car allowance of £7,000 per annum.

Closing Date:
Tuesday 17th November 2026

NHS Supply Chain currently has an opportunity for a IT Service Integration Lead to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

We are looking for an experienced IT and Change professional to join the IT Integration and Management team in our Data and Technology Directorate. In the role of IT Service Integration Lead, you will be accountable for owning and delivering the plan to mature our SIAM operating model. You will work across a variety of stakeholders from across the business and our partners to map out how we want to work in the future and build the support and ownership to deliver this.

This is a great opportunity to be part of our ongoing transformation and help us to build towards a better future way of working.

Every day you will …

• Drive Improvements in our SIAM Ways of Working – By owning and driving the SIAM maturity plan you will ensure that we have a clear view on what the priorities are and will hold wider stakeholders to account for delivering against them
• Manage key transitions in the model – You will work with the wider technology team to map out the approach for key transition points in the SIAM model and manage these transitions through to completion
• Bring stakeholders together – You will bring stakeholders together from across our business and our providers and get their input and commitment to aligned plans
• Focus on continuous improvement – You will bring a mindset of continuous improvement to everything we do, challenging the status quo and coaching stakeholders on how to evolve

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
• 27 days holiday plus bank holidays.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of…