Property Manager

Are you an experienced property or facilities management professional ready to take the lead across two unique hotel destinations on the Isle of Wight?

We’re looking for a proactive, commercially minded Cluster Property Manager to oversee property standards, facilities management and strategic asset performance at Bembridge Coast and Norton Grange.

This is an exciting opportunity to take ownership of the maintenance, compliance, presentation and long-term care of our properties, ensuring they remain safe, sustainable and maintained to the highest brand standards. Working closely with hotel leadership teams, Property Managers and our central Hub team, you’ll drive operational excellence, protect our assets and help create outstanding experiences for our guests.

If you’re a natural leader with a keen eye for detail, a passion for continuous improvement and the ability to balance day-to-day operational needs with long-term investment, we’d love to hear from you.

• Lead facilities management across both hotels, ensuring properties are safe, compliant and maintained to brand standards.
• Oversee planned preventative maintenance programmes, ensuring work is effectively scheduled, delivered and recorded.
• Conduct regular site visits, property audits and inspections, developing clear action plans to address issues and drive continuous improvement.
• Take a proactive approach to maintenance, identifying risks early and protecting the long-term condition and value of our assets.

• Work with grounds and maintenance teams to maintain attractive, welcoming and well-presented external spaces.
• Ensure external areas reflect our brand standards and enhance the overall guest experience.

• Lead, support and develop your Property Managers, maintenance and grounds teams, and external contractors across the cluster.
• Build a positive, accountable and collaborative culture focused on high standards, safety and continuous improvement.
• Conduct regular one-to-ones, performance reviews and development planning, supporting colleagues to grow their skills and capabilities.
• Provide coaching, guidance and practical support to help teams deliver consistent results across both locations.

• Take ownership of maintenance, utilities, contracted services and capital expenditure budgets across the cluster.
• Manage costs effectively while maintaining quality, safety and operational performance.
• Forecast future expenditure and contribute to longer-term asset management and investment strategies.
• Oversee capital requests, supporting documentation and monthly capital expenditure audits, ensuring compliance with governance requirements.
• Build strong relationships with suppliers and contractors to ensure reliable, high-quality and cost-effective service delivery.
• Monitor contractor performance, quality of work and contractual compliance.
• Lead performance reviews and support tender processes where changes or improvements are required.
• Identify opportunities to improve efficiency through industry best practice, technology and centralised property management systems.

• Ensure both hotels meet all relevant legal, statutory, health and safety, food safety and brand requirements.
• Maintain accurate compliance records, inspection reports and maintenance documentation.
• Lead compliance audits, coordinate action plans and ensure remedial works are completed within agreed timescales.
• Promote a strong safety culture, providing safe and secure environments for guests, colleagues and contractors.

• Drive initiatives that improve energy efficiency, reduce utility…