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Digital Customer Experience Lead

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: SevernTrentLife
Full Time position
Listed on 2026-01-16
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below

A leading water services company based in Leicester is seeking a Digital Customer Manager to lead high-performing teams delivering outstanding customer relationships. In this pivotal role, you will be responsible for overseeing operations, managing escalations, and creating a positive team culture that prioritizes well-being. Your leadership will influence significant revenue, coaching team leaders, and employing best practices to drive continuous improvement in service delivery.

Join us to make a profound impact in customer service.

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