Occupational Health Service Manager | University Hospitals NHS Trust

The Occupational Health Service Manager will be responsible for the operational management, planning, and delivery of the Occupational Health service. This includes overseeing the rota and health roster systems, managing external contracts, and ensuring the smooth running of all associated administrative and clinical support services. The role will also involve strategic planning, ensuring compliance with SEQOHS accreditation standards, and contributing to service development to enhance care delivery.

This will include ensuring effective co‑ordination and, where appropriate, management of budgets, performance objectives and contracts as well as working closely with Heads of Service and the Business Manager on business planning and the development and continuous improvement of patient care processes.

The successful candidate will be working in the OH Departments cross site as well as at off site clinics. The OH Service in Leicester provides Occupational Health services to a number of NHS organisations and other companies in and around Leicester / shire.

You will need to be able to relate well to staff at all levels within an organisation. You will also need to be willing to diversify and change in line with the needs of the service.

It is also preferable that you have access to a vehicle and a full Driving Licence. A high level of computer literacy is essential. We offer a comprehensive induction programme and a supportive environment to develop.

• Oversee the day-to-day operations of the Occupational Health service, ensuring effective service delivery.
• Responsible for planning short, medium to long term and adjusting/monitoring/delivering and evaluating throughout this process.
• Oversee and support on the management of external contracts, maintaining effective relationships with clients, and partner organisations.
• To be responsible for any specific budget areas delegated by the Business Manager and to support the Business Manager in coordinating budgets and financial plans for the services.
• Support the development and implementation of training programs for new and existing staff.
• Work collaboratively and contribute to the strategic development of the Occupational Health service. Where necessary producing business cases for consideration of Trust governance processes.
• Negotiate and as appropriate, lead on and evaluate complex business plans and service developments with coordination across services/agencies including consideration of wider service impacts, dealing with challenges regarding e.g. patient pathways or with reluctant stakeholders.
• Oversee the day-to-day management of the Occupational Health premises, ensuring any building-related issues are promptly addressed.
• Support the Service to maintain a systematic approach to handling patient complaints to ensure that these are resolved in accordance with Trust and SEQOHS guidelines.
• Support the service in maintaining and enhancing SEQOHS accreditation.

• Oversee the day-to-day operations of the Occupational Health service, ensuring effective service delivery.
• Manage staff rotas using the Health Roster system, ensuring that shifts are covered, compliance with working time regulations, and efficient use of resources.
• Provide regular reports and analysis on staffing levels, workload, and service performance.
• Help maintain and update clinical software and necessary operational tools and systems used (excel, Cority, Microsoft/Visio/MS Forms).
• Responsible for planning short, medium to long term and adjusting/monitoring/delivering and evaluating throughout this process.
• Under the direction of the Business Manager, to bring forward to the Senior Management Team a budget proposal to enable the delivery of service plans and which reflect appropriate value for money.
• Ensure effective systems of communication are in place and utilised.
• Ensure robust systems of performance management of staff are in place.
• Where required, to manage relevant staff within service areas in such a way that contracts and targets are delivered.
• To ensure that sickness absence for staff that report to this post is managed appropriately and inline with…