Team Manager, Program Manager

Job Title:
Team Manager, Program Manager (12 month FTC)

Career Architecture Role:
Program Manager

Career Architecture Tier: M35 - Team Manager

Role: Senior Business Change Manager & Practice Lead

The Pearson Qualifications Transformation Programme is a multi-year initiative to reshape how we operate, innovate, and deliver value. More than a systems upgrade, it's about building a future-ready organisation driven by agility, collaboration, and technology. Spanning all disciplines, the programme offers opportunities to influence strategy, lead impactful projects, and deliver meaningful change for customers and colleagues.

This high-profile, executive-sponsored programme brings together diverse talent to tackle complex challenges and set new standards of excellence. Whether your expertise is in technology, operations, finance, or change management, you'll play a key role in shaping the future. The programme is organised across portfolios including Customer, Learner, Associate, Assessment Services, and Operations, and offers exceptional career development opportunities through exposure to senior leadership, cross-functional collaboration, and innovative projects.

We are now seeking an accomplished Senior Business Change & Practice Lead to take ownership of the Transformation Change Plan within our Pearson Qualifications Transformation Programme
. Reporting to the Director of Pearson Qualifications Transformation Office, you'll lead a team of Business Change Leads and Analysts, foster a thriving community of change practice, and ensure best-in‑class change management. Your leadership will be pivotal in aligning cross‑functional teams, building capability, and delivering outcomes that make a real difference for learners, educators, and Pearson's business. This is a fixed‑term contract for 12 months.

This is a pivotal role for an experienced leader with a proven track record in delivering complex, large‑scale transformation initiatives. You will play a key part in driving the next stage of our journey, ensuring successful delivery across multiple work streams.

• Lead and oversee the delivery of the integrated Pearson Qualifications Transformation Change Plan, ensuring alignment with strategic objectives and timely achievement of milestones.
• Establish and nurture a community of Business Change expertise and best practice, driving continuous improvement and knowledge sharing across the function.
• Provide line management for Business Change Leads and Business Change Analysts, supporting their professional growth and performance.
• Operate with matrix management responsibilities, collaborating closely with the Pearson Qualifications Senior Programme Director and other senior stakeholders.
• Report directly to the Director of Transformation Office, with a dotted line to the Pearson Qualifications Senior Programme Director, ensuring clear communication and alignment.
• Champion the adoption of change management frameworks, tools, and methodologies to deliver consistent, high‑quality outcomes.
• Identify and address risks, issues, and dependencies that could impact change delivery, proactively removing barriers to success.

• Advanced proficiency in program and change management, with a strong track record of delivering complex, cross‑functional initiatives.
• Effective governance and risk management skills, ensuring compliance and delivery assurance.
• Strong analytical and business acumen, able to generate insights and drive operational decisions.
• Exceptional communication and influencing skills, building consensus and motivating diverse stakeholders.
• Change leadership, inspiring teams through transformation and navigating ambiguity with confidence.
• Adaptability and resilience, thriving in dynamic, fast‑paced environments.
• Stakeholder engagement and management, aligning cross‑functional contributors to shared goals.
• Data literacy, leveraging information to inform strategy and reporting.
• Commitment to Pearson's Essential Behaviours:
  Customer Centricity, Exceptional Collaboration for Value, Raising the Performance Bar, and Our Leaders Inspire.