Branch Manager

Branch Manager – Hydraulics Industry

Location:

Leicester

Osprey Engineering Solutions are hiring on behalf of a well-established company within the hydraulics industry. We're looking for an experienced Branch Manager to take full ownership of one of their local branches — leading a team of internal staff and mobile technicians, driving local business growth, and ensuring day-to-day operations run smoothly and safely.

This is a hands-on leadership role. You'll manage people, inventory, quality, and health & safety, while also getting out into the local area to build the business and hit sales targets — all within agreed budgets.

• Taking overall responsibility for the branch's performance and standards
• Leading, developing, and motivating your branch and mobile team members
• Ensuring the whole team delivers professional, timely communication and excellent customer service
• Assembling hoses from patterns or customer-supplied drawings
• Handling call-outs, both during working hours and out-of-hours
• Responding to quotation requests, pricing within company guidelines
• Acting as Quality Management Representative — maintaining Health & Safety, Quality, and Environmental Management systems to ISO standards and group targets
• Providing technical support to internal and mobile hose technicians
• Recruiting, training, and coaching your team to meet objectives
• Carrying out and documenting checks and inspections
• Managing inventory, including regular stock checks
• Maintaining high branch housekeeping standards at all times
• Managing counter sales and cash transactions per company procedure
• Keeping systems and records accurate and up to date
• Key holding — opening and closing the branch

• Ability to lead, develop, influence, and inspire a team
• Minimum 2 years' experience directly managing a branch operation
• Proven track record in business development and/or direct sales
• Proven experience assembling hoses (relevant qualification preferred)
• Experience administering company quality and health & safety systems
• Experience with inventory management
• Fork lift truck licence preferred
• Good numeracy skills
• Good level of IT literacy