Retail Regional Manager-Midlands

Regional Manager (Midlands) Regional role, covering locations:

Grimsby, Wentworth, Bradford, Luton, Long Eaton, Tamworth, Manor and Leicester.

These may be subject to change

Salary: £60k plus company car

Contract: Permanent

We’re looking for an experienced and passionate Regional Manager to join our Retail team at Company Shop Group.

As a Regional Manager, you’ll play a key role in driving the performance of our stores, developing our Store Managers and creating a consistent, high-performing retail experience across your region.

This is a role for someone who can lead from the front, inspire others and drive meaningful change. You’ll translate our Retail strategy into action, ensuring our stores deliver strong commercial results, excellent operational standards and an outstanding experience for our members.

You’ll be responsible for leading, coaching and developing Store Managers, building a strong leadership culture and ensuring our teams have the support, direction and accountability they need to succeed.

Company Shop Group (CSG), part of Biffa are the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities.

Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

• Lead & Develop People: Coach and develop Store Managers, build leadership capability and create a culture of accountability, ownership and continuous improvement.
• Drive Commercial Performance: Take ownership of regional KPIs, including sales, productivity, payroll, waste and audit performance, identifying opportunities to improve results.
• Deliver Operational Excellence: Ensure stores operate safely, legally and consistently in line with Company Shop Group standards, policies and procedures.
• Champion Our Members: Drive a consistently excellent member experience, using feedback and local insight to identify opportunities for improvement.
• Lead Change & Improvement: Translate Retail strategy into clear regional plans, challenge existing ways of working and embed business change effectively.
• Build Strong Relationships: Work collaboratively with central functions and key stakeholders to support regional performance and deliver wider business priorities.
• Plan for the Future: Lead succession planning, talent development and workforce planning to strengthen our retail leadership team.

We’re looking for a confident, commercially focused and people-led retail leader who can make a real difference across our stores.

• Proven experience in a regional, area or senior multi-site retail leadership role.
• Strong commercial understanding and experience delivering against KPIs and business targets.
• A track record of leading, coaching and developing Store Managers and leadership teams.
• The ability to hold people accountable while providing the support and challenge needed to achieve results.
• Strong operational, compliance and health and safety awareness.
• Experience leading change, driving continuous improvement and embedding consistent standards.
• Excellent communication and stakeholder management skills.
• The confidence to make decisions, identify…