Lettings Commercial Growth Manager

As the business continues to scale, we're looking for a commercially driven Lettings Director to take ownership of branch performance, drive revenue growth and lead a high-performing local team.

This isn't a traditional lettings management role.

We're looking for someone who is commercially minded, sales-focused and motivated by growth - someone who can lead a branch while actively winning new landlord instructions, increasing revenue from existing clients and improving commercial performance.

As Lettings Commercial Growth Manager
, you'll take ownership of the performance of your branch across people, landlords, revenue and operations
.

You'll lead and develop the local team while having a clear focus on growing the branch's landlord portfolio and maximising revenue per property.

You'll also play a key role in integrating acquired agencies into the wider group, introducing new technology, processes and ways of working.

For the right person, there is a clear progression path from single-branch leadership into multi-branch, regional and potentially national leadership as the business grows.

Drive Commercial Growth

• Take ownership of the branch's commercial performance and growth.
• Generate new landlord instructions through local activity and central lead generation.
• Build and manage a healthy pipeline from lead → valuation → instruction
  .
• Develop local relationships and partnerships that generate new landlord opportunities.
• Increase the value of existing landlord relationships through additional properties and services.
• Drive landlord retention and proactively manage potential churn.
• Identify opportunities to improve revenue per property through pricing, fees and additional services.
• Take ownership of branch-level P&L, budgeting and commercial performance.

Lead & Develop the Team

• Manage, coach and develop the local lettings and property management team.
• Set clear commercial and service standards across the branch.
• Recruit, develop and retain high-performing team members.
• Create a culture of accountability, pace and continuous improvement.

Lead Change & Transformation

• Help integrate newly acquired agencies into the wider group.
• Introduce new systems, processes, pricing structures and service standards.
• Champion the adoption of new technology and AI-enabled workflows.
• Identify resistance or operational blockers and find solutions quickly.

Own Service & Operational Performance

• Ensure landlords and tenants receive an exceptional level of service.
• Identify recurring problems and drive improvements.
• Balance portfolio growth with service quality and operational efficiency.

We're looking for an experienced lettings professional with genuine commercial drive
.

You’ll ideally have:

• Strong experience within UK residential lettings
  .
• Experience managing and developing a team.
• A proven ability to win new landlord instructions and grow a property portfolio.
• Strong understanding of the full lettings cycle, including lettings, property management and compliance
  .
• Commercial understanding of rents, fees, pricing and revenue growth
  .
• Experience managing landlord relationships and reducing churn.
• Confidence using performance data and KPIs to drive decisions.

Experience with P&L management, budgeting, acquisitions, integrations or technology-led transformation would be highly advantageous.

This is a great opportunity to join a business that is rethinking the traditional lettings model through a combination of property expertise, acquisitions, technology and AI.

You’ll have genuine ownership over the performance of your branch and the opportunity to make a measurable commercial impact.

As the business continues to acquire agencies and expand, you’ll also have the opportunity to progress into multi-branch, regional and senior leadership positions
.

If you’re an experienced lettings professional who loves winning business, growing landlord portfolios and getting the best out of a team
, this is an opportunity to play a key role in the growth of a genuinely ambitious property business.