Registry Operational Manager

£51,849 to £64,811 per annum (for exceptional performers, there is scope for further progression up to £74,533 per annum)

Onsite
This role will be based on site, primarily in the named location.

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

The Registry supports the whole student journey, from initial enquiry and admission through to final award and beyond. We work as an integrated, student-focused service, using our expertise, insight and technology to deliver excellent services and support student success. Our teams work collaboratively across the University, fostering an inclusive, high‑performing culture that promotes wellbeing, development and opportunity for all.

The University of Derby is entering an exciting period of transformation as we progress the Student 360 project, a major programme designed to enhance the student experience and improve how we deliver services across the student lifecycle. To support this work, we are seeking Registry Operational Managers to provide senior operational leadership and flexible management capacity across key areas of Registry.

These fixed‑term roles will enable experienced colleagues to contribute to strategic project activity while ensuring that core Registry services continue to operate effectively, particularly during peak periods such as enrolment, assessment, awards, compliance activity and student records management.

This is an excellent opportunity for experienced operational managers who can lead teams, manage competing priorities and support service improvement in a complex environment. Working across Registry functions, you will provide day‑to‑day leadership, maintain service continuity, manage operational risk and support colleagues through a period of significant change. You will bring strong people management skills, sound judgement, a collaborative approach and the ability to use data and insight to improve services.

If you are committed to delivering high‑quality, student‑focused services and want to play a key role in supporting transformation at Derby, we would welcome your application.

The role will require you to be able and willing to work flexibly across different Registry functions and support key University activities, including occasional evening or weekend work where needed.

Anticipated interview date:Thursday 5th November 2026

You will be an experienced operational manager with a strong track record of leading services, people and change within a complex organisation. You will be confident managing competing priorities, supporting teams through busy operational periods and making sound, evidence‑based decisions. With excellent communication and stakeholder management skills, you will be able to build credibility quickly, work collaboratively across departments and provide clear…