Head of Underwriting & Claims

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Hannover Re – as one of the world’s leading reinsurers, we provide coverage for the risks of yesterday, today and tomorrow. Our strength?
Connecting Power: Within our global team of around 4,000 colleagues, we bring together knowledge, perspectives and a strong sense of responsibility. We rely on one another, challenge ourselves and continuously develop both our services and our products. Whether working with risk calculation models, developing digital tools or creating pragmatic solutions for our clients: here, you can contribute your expertise and actively shape what comes next.
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The Role

The Head of Underwriting & Claims provides strategic, technical and people leadership for HRUK’s UW&C department. Working closely with the wider Business Development teams and colleagues across the Hannover Re Group, the job holder shapes HRUK's underwriting and claims strategy, capabilities and client proposition, helping ensureHRUK is a trusted and innovative partner in the UK protection market while delivering sustainable growth for the Branch.

The role is responsible for developing an engaged and high-performance team that combines technical excellence with commercial awareness and outstanding client service. The job holder sets clear direction, develops talent and creates the energy and confidence needed to respond to the changing needs of HRUK and its clients.

The Head of Underwriting & Claims builds strong and trusted client relationships,ensuring HRUK is perceived as a trusted partner and is easy to do business with. They anticipate how the UK protection market is developing and translate changes in technology, data, regulation, distribution and customer expectations into relevant services, improved capabilities and value for clients and HRUK. #LI-DNI

Leadership and People Development
Lead, inspire and develop the UW&C team, building future capability and leadership succession while creating an inclusive and positive culture where everyone is motivated to perform at their best, contribute ideas and continually develop. Set clear expectations for performance, accountability and collaboration.

Business Development
Work closely with Branch colleagues on client strategies, tenders, treaty implementations, propositions and new business opportunities. Ensure that UW&Cexpertise supports commercially sound decisions and strengthens HRUK’s client proposition.

Market Engagement
Build strong and trusted relationships with market stakeholders, developing a deep understanding of clients’ businesses and future needs. Ensure HRUK is perceived as avalued partner, easy to do business with and committed to their success. RepresentHRUK across the UK protection market, building the Branch's profile through industry engagement, client interaction and thought leadership.

Strategy & Innovation
Develop and deliver the UW&C plans to support sustainable growth. Embed the L&Hand Group strategies and translate into clear priorities. Maintain a clear view of developments affecting UK protection including medical advances, customer expectations, regulation, data and technology. Translate these developments into innovative propositions, services and capabilities for clients and HRUK.

Technical Leadership & Governance
Shape and maintain HRUK's UW&C philosophies, policies, authorities and operating practices. Provide senior technical judgement and challenge, identifying emerging risksand ensuring compliance with treaties, regulation, risk appetite and Group standards.

Service Delivery
Overall responsibility for the quality, consistency and responsiveness of underwriting and claims services. Establish…