Process Science Manager

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Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

Our Water Quality Improvement Team have an opportunity for you to join as one of our Process Science Managers.

In this role, you’ll be responsible for managing the process team who provide expert scientific process advice to the surface water treatment works we have in the company, handling both day to day trend improvements and reacting to site performance. You will manage this team of experts and ensure that we drive efficient process performance whilst managing the Water Quality risk and improving our Compliance Risk Index score.

This role is to lead the team, guiding them in their development and knowledge sharing to ensure that the process decisions on site are driven by process risk and the optimised operation of our surface Water Treatment Works. This is a challenging role offering great variety of work leading this team and driving to maintain and improve our company performance. As a lead of the Water Treatment Process team you will day to day manage a team of Water Treatment experts, providing leadership and management to enable to the day-to-day technical advice to our largest and critical surface water treatment works and associated assets.

As part of this role, you will be ensuring that process issues at these works are advised upon to remedy any process performance issues plus proactively look at trend analysis for ensuring we continue to provide the right quality of water to our customers. This lead role ensures the optimisation of drinking water treatment processes for both quality and cost, by resource managing the team to be reviewing performance of the Water Treatment Works, participating in water quality improvement initiatives, identifying and supporting the delivery of operational efficiencies (chemical, energy) and disseminating best practice within the team and closely associated operational teams.

Some of your other key accountabilities will include:

• Prioritise workload and work across multiple teams to ensure that the balanced approach to risk management.
• Assist in complex water quality risk assessments for our biggest water treatment sites to ensure safe water production all year round.
• Motivate the team in delivering an effective process decision every day.
• proactively look at trend analysis for ensuring we continue to provide the right quality of water to our customers.
• Help ensure that future site improvements needing investment are targeted by working closely with other lead roles within the asset Management structure.

We’re seeking our new team lead to be comfortable at operating at a strategic level, with proven experience of setting targets, monitoring progress, and driving results.

You’ll have excellent communication skills, with an ability to engage and influence decision making with key stakeholders. To be successful as a leader of a technical team you need to have experience on how to lead and inspire a hard-working, highly technical team.

You need to be a highly motivated individual that can work independently, have the ability…