Practice Business Manager

Job summary Responsible
for the smooth and efficient running of the practice, to ensure that all
non-clinical aspects of the practice are managed so that the Partners and other
clinicians can focus on clinical issues and patient care.

The
post holder will need to maintain an operational overview of the practice,
identifying and highlighting key risks that impact on the operational
effectiveness of the practice, e.g. staff resources, skills, morale,
technologies, building systems and compliance.

The
post holder will be required to make effective judgements about the delegation
of work tasks whilst retaining overall accountability for achievement.

Main duties of the jobMain duties of the role:

External relations and strategic development

Financial management

Patient services

Human resources

Premises management

Technology

Compliance and governance

Contracts Partners About  usWe
are delighted to be recruiting for a Practice Business Manager to join our
friendly, supportive and highly regarded team at Bushloe Surgery. Our current
Practice Business Manager is retiring after 17 years and we are looking for an
experienced manager with exceptional interpersonal and leadership skills.

Details Date posted
26 October 2026

Pay scheme

Other Salary
55,000 to 65,000 a year

Depending on experience

Contract Permanent Working  pattern

Full-time,

Flexible working

Reference numberAJob locations

Bushloe Surgery Two Steeples Medical Centre Abington Close Wigston Leicestershire LE
18 2EW
United Kingdom Job description

Job responsibilities JOB DESCRIPTION

JOB TITLE:

PRACTICE BUSINESS MANAGER

REPORTS TO:

Partners

HOURS:

30 37 hours per week

Job Summary:

Responsible for the smooth and efficient running of the practice, to ensure that all non-clinical aspects of the practice are managed so that the Partners and other clinicians can focus on clinical issues and patient care.

The post holder will need to maintain an operational overview of the practice, identifying and highlighting key risks that impact on the operational effectiveness of the practice, e.g. staff resources, skills, morale, technologies, building systems and compliance.

The post holder will be required to make effective judgements about the delegation of work tasks whilst retaining overall accountability for achievement.

Key

Duties and Responsibilities:

External Relations and Strategic Development Develop and maintain productive relationships with the ICB, PCN, Federation and other key system partners Represent the practice at external meetings, forums and stakeholder events Monitor emerging NHS policy, contractual and commissioning developments and advise Partners on opportunities, risks and implications Identify, assess and pursue opportunities for service development, new contracts and additional income streams Lead the preparation of business cases, expressions of interest, contract bids and partnership proposals Influence local system planning and decision-making to ensure the interests of the practice and its patients are represented Build the practices reputation and profile within the wider healthcare system

Financial Management Working with the professional advisors to ensure sound and compliant management of the practice finances leading to presentation of timely and accurate financial statements to Partners Management of banking relationship to ensure timely efficient processing of payments and receipts Management of contractual arrangements to ensure accurate and timely receipt of creditors and payment of debtors through a well organised claims and debtor management process Provision of timely management information concerning income and expenditure to allow planned growth and avoid unplanned financial impact to Partners Patient Services Ensuring adequate staffing to maintain access for all patients regardless of mode of access Ensuring adherence to planned work processes and procedures to maintain quality of output Oversight of all complaints, where appropriate investigating and monitoring trends and themes Management of significant events Actively support and lead the surgery PPGHuman Resources Oversight of all recruitment and with the Assistant Practice Manager (APM) ensuring effective advertising, interview and onboarding processes for new staff Overseeing the appraisal process and supporting the APM with management of performance issues, and any disciplinary or grievance procedures with the support of third party expert HR resources when appropriate

Premises Management Liaison with Landlord and their agents,…