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Director of AI-Driven Outbound Engagement
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-08-08
Listing for:
Genesys
Full Time
position Listed on 2026-08-08
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy
Job Description & How to Apply Below
Genesys, a leader in AI-powered customer engagement, seeks a Director of Outbound Engagement to shape the future of outbound at scale across voice, SMS, email and digital channels. You will define the product strategy, lead cross-functional teams, and partner with executives to drive growth.
This role focuses on applying agentic AI agents, orchestration, and intelligent campaign management to broaden use cases into sales, marketing, retention and proactive service.
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