Children and Families Digital Engagement Officer

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA

Salary: £41,259 - £44,109 per annum (pro-rata for part-time)

Working Hours:37 hours per week

Contract Type: Fixed term

Closing Date: 18th September 2026

Interview Date(s): TBC

Do you have a passion for digital engagement and improving outcomes for children, young people and families? We are looking for a motivated and innovative Digital Engagement Officer to leadthe development and improvement of our digital communications and online engagement across Children and Families services.

In this exciting role, you will review and enhance our digital offer, helping families access high-quality information, support and services through accessible and engaging digital platforms. Working with colleagues, partners and communities, you willuse insight, technology and emerging digital solutions, to strengthen communication, increase engagement and support positive behaviour change among families.

To apply for this post, you must:

• Degree-level qualification in a relevant subject (such as Media and Communications or Public Health) or significant relevant experience in a digital,communications or marketing environment.
• Proven experience of creating and managing digital content and communications across a range of platforms, including websites, social media and online learning resources.
• Experience of engaging with diverse and seldom-heard communities,capturing service user voice and using insights to influence service delivery and improve accessibility.
• Excellent written, verbal and presentation skills, with the ability to analyse and communicate complex information clearly and confidently to a rangeof audiences, including senior leaders.
• Ability to lead and influence others in digital innovation, manage competing priorities, identify and mitigate risks, and work effectively across complex organisational and partnership settings.

In addition, we also expect you to share our commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents.

Reasonable adjustments will be considered for applicants with a disability.

We are a Disability Confident Employer.

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Lucy Dearden Service Manager, Education, Quality and Performance

Email: