Social, Community and PR Manager

At Thomas, we imagine a world of limitless human potential — where people thrive through self-awareness and authentic connection.

For over 45 years, we’ve been pioneers in talent assessment. But now, we’re transforming. We’re evolving from a trusted assessment provider into a disruptive AI-powered people science platform, uniting behavioural insight, data, and technology to revolutionise how people and teams work together.

Our new Connection Intelligence (CXI) platform, is redefining collaboration — helping organisations unlock intelligent team profiling, behaviour comparison, and personalised growth at scale.

We’re shaping a new era of workplace intelligence.

We are looking for a Social Community & PR Manager to help make Thomas one of the most visible and influential voices in the future of work, leadership and organisational performance.

Reporting to the Marketing Director, you will own Thomas’s organic social presence, community activity and public relations, turning the expertise, ideas and stories already within our business into content and conversations that people genuinely want to engage with.

This isn't a role focused on simply publishing content. You will identify the stories worth telling, the people worth amplifying and the conversations Thomas should be part of. From helping senior leaders build their profiles, to developing relationships with journalists and influencers, to growing communities around Thomas, you will play a central role in strengthening our reach and reputation.

It is a hands-on role, so you'll be just as comfortable writing a Linked In post or pitching a story as you are developing the strategy behind them.

If you're passionate about brilliant storytelling, building communities and creating influence rather than simply generating impressions, we'd love to hear from you.

• Develop and deliver Thomas’s global organic social strategy, growing visibility, engagement and influence across relevant platforms.
• Create engaging social content and turn internal expertise, research, customer stories and product developments into compelling external communications.
• Help Thomas leaders and subject matter experts build credible professional profiles and become active advocates for the business.
• Build and engage online communities of customers, partners, HR professionals and business leaders.
• Identify and deliver PR opportunities across relevant publications, podcasts, events, journalists and influencers.
• Monitor industry conversations, trends, competitor activity and brand sentiment to identify opportunities for Thomas to contribute.
• Measure social, PR and community performance and use data and insight to continually improve activity.
• Work across Marketing, Sales, Customer Success, Product, Partnerships and leadership to uncover the stories and expertise that deserve a wider audience.

• Experience in social media, PR, communications or community management, ideally within B2B SaaS, technology or professional services.
• Excellent copywriting and storytelling skills, with the ability to adapt content for different platforms and audiences.
• Demonstrable experience growing social engagement, audience reach, community participation or brand visibility.
• Experience creating content for senior leaders or helping subject matter experts build their professional profiles.
• Experience identifying and delivering PR opportunities with journalists, publications, podcasts, events or influencers.
• Strong understanding of social media analytics and using performance data to improve results.
• Excellent communication, relationship-building and influencing skills.
• Strong organisational skills with the ability to manage multiple priorities and opportunities.
• Commercial…