Reablement​/ICRS Coordinator

Reference and Location

Reference: REQ
7125

Region: Central

Location: Leicester General Hospital, Neville Centre, Leicester

Part Time / 21 Hours Per Week / Fixed Term for 12 Months. The Reablement Service is a small but dedicated team whose main goal is to enrich the lives of those returning home from hospital or experiencing a short‑term change in needs at home, ensuring residents maintain independence and healthy living in a safe manner within the comfort of their own home.

Working a mixture of morning 7:30 am to 4:00 pm and evening shifts 1:45 pm to 10:15 pm across a rota covering 7 days a week, including weekends, bank holidays and other public holidays.

• Plan and programme all support visits within the Reablement Service across the Leicester area.
• Coordinate visits to keep residents independent, reduce hospital admissions and provide respect and dignity.
• Handle shift handovers, clarifying outstanding visits and ensuring coverage.
• Respond to phone and email requests, prioritising actions and ensuring response within two hours.
• Enter care plans and allocate visits using the One Touch Electronic Rostering System.
• Maintain accurate records of visits, cancellations and other status changes.
• Generate reports for case‑responsible staff detailing actions taken.
• Receive and process incoming referrals to the Reablement Provider Service.

• Disciplined with excellent organisational and IT skills.
• Ability to prioritise workload and work under pressure in a busy environment.
• Strong interpersonal skills and effective communication with a diverse range of people.
• Previous coordination experience within a social‑care setting is desirable.
• Will undertake an Enhanced DBS check.

• Salary: £16,231 – £17,607 per year.
• Total benefit value (includes pension contribution and full holiday entitlement): £24,008.
• Generous annual leave, membership of the Local Government Pension Scheme and optional flexible working.
• Training and development opportunities.
• Flexible benefits including childcare vouchers, discounts on city buses and trains and relocation assistance to Leicester where appropriate.

We’re committed to recruiting a diverse and highly talented workforce and provide equal opportunities.

For an informal conversation please contact Ashish Brahmbhatt at ashish