Quality Assurance + Compliance Manager

Carpentry & Joinery - Quality & Compliance Manager

£60,000 - £65,000 + Vehicle Allowance

Leicester, Leicestershire

Job Purpose

Carpentry & Joinery Quality & Compliance Manager is responsible for ensuring that all fire door installations, fire stopping works and projects are completed in accordance with current legislation, industry standards, company procedures, and client procedures / requirements. The role oversees company wide quality assurance processes, maintains compliance records, and drives continual improvement through effective auditing and monitoring using Bolster Systems software and internal One Drive documentation.

Key Responsibilities

Quality Management

Implement and maintain company quality management procedures across all carpentry and joinery operations.

Carry out regular quality inspections and audits on completed and ongoing works.

Ensure all installations meet project specifications, manufacturer requirements, and relevant British Standards.

Identify quality issues and implement corrective and preventative actions.

Produce quality reports and provide feedback to management and site teams.

Fire Door Compliance

Oversee the inspection, installation, maintenance, and documentation of fire doors.

Ensure all fire door works comply with current legislation, fire safety regulations, and industry best practice.

Verify that certification, installation records, and photographic evidence are accurately maintained.

Support site teams with technical guidance relating to fire door compliance.

Fire Stopping Compliance

Monitor and verify fire stopping installations to ensure compliance with approved details and manufacturer specifications.

Review installation evidence and maintain comprehensive compliance records.

Conduct inspections and audits to identify defects or non-conformances.

Liaise with project teams to ensure remedial actions are completed promptly.

Compliance & Documentation

Manage company compliance processes through Bolster Systems software.

Maintain accurate digital records, inspection reports, certifications, and evidence within internal One Drive systems.

Ensure documentation is complete, organised, and readily available for internal and external audits.

Develop and update company procedures and quality documentation as required.

Auditing & Continuous Improvement

Conduct internal audits across projects and operational processes.

Monitor compliance against company procedures and regulatory requirements.

Identify trends, risks, and opportunities for process improvement.

Recommend and implement measures to improve quality standards and operational efficiency.

Training & Support

Provide guidance and support to operational teams on quality and compliance requirements.

Assist in developing toolbox talks, procedures, and training materials relating to fire doors, fire stopping, and quality assurance.

Promote a culture of continuous improvement and compliance throughout the business.

Reporting & Communication

Produce regular compliance and quality reports for senior management.

Liaise with clients, contractors, inspectors, and certification bodies where required.

Escalate significant compliance risks or quality concerns promptly.

Support project teams in resolving technical and compliance-related issues.

Key Skills & Experience

Strong knowledge of carpentry and joinery practices.

Comprehensive understanding of fire door and fire stopping regulations and industry standards.

Experience in quality assurance and compliance management within the construction sector.

Proficiency in using Bolster Systems software or similar compliance management platforms.

Competent in Microsoft Office and document management using One Drive.

Excellent attention to detail and organisational skills.

Strong communication and problem-solving abilities.

Ability to work independently while supporting operational teams and management.

Key Objectives

Maintain full compliance with all applicable fire safety and construction standards.

Ensure consistent company-wide quality control across all projects.

Deliver accurate and auditable compliance records.

Support successful internal and external audits.

Drive continual improvement in quality systems, procedures, and operational performance