Customer Service Assistant; Hospitality - Webbs, Millets Farm

Customer Service Assistant (Hospitality) - Webbs, Millets Farm

We have a fantastic opportunity for an experienced Hospitality Team Member to join our Restaurant team at our Frilford garden centre restaurant.

Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus.

We're an independent family business with a great team of people. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best Workplaces 2023, Best Workplaces for Wellbeing 2023, Best Workplaces for Women 2023, Best Workplaces 2024 and Best Workplaces (Retail, Hospitality & Leisure) 2024.

• Greeting our guests and showing them to their seats.
• Providing friendly and efficient table service including checking in with our customers.
• Serving barista style drinks.
• Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas.
• Taking payments.
• Table clearing and housekeeping to keep food hygiene standards high.

The successful candidate will have previous hospitality experience ideally gained in a similar environment. Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.

This is a full time and permanent position, working on average 37.5 hours per week on a 2 week rota. This involves working 4 weekdays plus alternate weekends (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). The role is based at our store in Frilford, Oxfordshire and so you must live within a reasonable commuting distance.

Our reward package includes a generous benefits package including colleague discounts, pension scheme and free parking.

To join our fun, friendly Webbs team, please click apply now or send your CV to  Apply Now.

Job Types: Permanent, Full time. Hourly rate: £7.55 – £12.21. Salary will meet national minimum wage for age.

Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.