Store Manager, Retail & Store Manager

An exciting opportunity has arisen for a Store Manager to join us at Jenno's Coffee House - a thriving, family‑owned business in Leicestershire. Established over 10 years ago, we are a family‑run business with five locations across Leicestershire, an in‑house bakery and ambitious growth plans for 2026. This is a hands‑on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team.

Our Oadby store is modern and welcoming, set within a country park, and becomes particularly busy in the summer months, requiring confident leadership in a fast‑paced, customer‑focused environment.

• A quarterly bonus
• Private healthcare
• Free staff parking (onsite)
• Staff discounts on food and drinks

• Leading and managing a team of 10‑12 staff, with up to 7 on shift during peak summer periods
• Overseeing day‑to‑day store operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
• Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
• Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
• Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
• Delivering excellent customer service consistently and building strong relationships with customers
• Managing stock ordering, invoices, wastage, end‑of‑day reporting and all required store documentation

• Leadership or people management experience
• Experience with in a hospitality or retail environment
• Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
• Strong organisational and communication skills to manage teams and daily operations effectively
• Commitment to consistently delivering high standards and excellent customer service
• Based within a commutable distance of Oadby, Leicester
• Full UK driving licence and access to a car (beneficial) to support occasional cover at other Leicestershire stores

Monday‑Saturday: 07:30 – 19:00
Sunday: 08:00 – 17:30

To apply for this role as Store Manager please click apply and upload an updated copy of your CV.

Please note:

all applications must have the right to work in the UK.

Your application will be sent to The Matching Room who are supporting on this role. We take Data Protection seriously. By submitting your CV to The Matching Room Ltd, you are giving us your personal data which includes full name, address, phone number and email address. Our full privacy policy is on our website. This tells you why and how we hold your data, and for how long.