Customer Team Member

Overview

As a Customer Team Member you will work with a friendly team in a fast‑moving Co‑op store, delivering essential services to the community every day. You may help with the post office, bakery or online services by picking and packing orders for home delivery.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service.
• Work with the team to keep the store running smoothly and contribute to daily operations on the shop floor and tills.
• Keep shelves stocked, check prices, dates and stock accuracy and ensure store safety and legal compliance.
• Promote Co‑op membership and assist customers in understanding its benefits.
• Support the local community through charity programmes.

• A genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across a number of shifts and as part of a team.
• Interest in retail and working in a busy store environment (experience not essential).

3pm–10pm, Wednesday and Friday; 3pm–10pm Sunday; additional availability to be discussed at interview.

• Full paid training and career development resources.
• 30% discount on all Co‑op products in‑store.
• Flexible access to pay as you earn it.
• Pension scheme with up to 10% employer contributions.
• 31days holiday per year (including bank holidays, pro‑rata for part‑time colleagues).
• 24/7 access to GP appointments and a colleague support programme.
• Cycle‑to‑work scheme.
• Money management app (Wagestream) giving access to a percentage of your pay as you earn it.
• Services supporting physical, mental and financial wellbeing.