Customer Consultant

Responsibilities

Learn and understand our products – they are packed with natural ingredients, many sourced ethically through Community Trade programmes. Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good. Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

• Comprehensive onboarding in your new position.
• Training hours for you & your team as needed.
• 50% discount on regular products & 30% on Gifts.
• Freebies – when we launch new products, we want our Teams to be the first to fall in love with them.
• Volunteer time so you can spend time with the causes that matter to you.
• Ability to make connections with Community Partners to drive local activism (UN).
• Uniform – We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
• Opportunities to grow within the brand and encouragement & support to be exactly who you are.
• Employees may join any/all our Inclusion & Belonging Networks at The Body Shop.