Betting Shop Retail Manager — Customer Experience Lead
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-07-13
Listing for:
Entain Group
Full Time
position Listed on 2026-07-13
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Entain Group in the United Kingdom is seeking a Retail Customer Service Manager to lead daily customer service in our Ladbrokes & Coral betting shops, driving standards and ensuring a friendly, efficient experience for every customer.
Reporting to the Shop Manager, you will manage shop operations, handle cash transactions, demonstrate betting terminals, address customer concerns with empathy, work toward targets, and open or close the shop.
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