Retail Assistant

Retail Assistant

Unit 1 Chartwell Drive, Chartwell Arms Car Park, Wigston, LE18 2FL

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are at the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!

• Monday – Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

Save money at major high street retailers, including discounts at Screwfix and B&Q.

Become a Kingfisher shareholder with a variety of schemes to choose from.

Enjoy 20% off a Nuffield Gym membership, a starting Health MOT and a free 7‑day pass.

From dental care to acupuncture, customise your health plan and claim back money for treatments.

Celebrate milestones with extra pay and bonus holiday days.

Choose your contribution amount; we add as much as 14% per month.

Receive up to 4× your annual salary as a Death in Service payment if you opt into our pension scheme.

Access free wellbeing resources, including a confidential counselling service.

Enjoy 20% off all B&Q and Screwfix products as a Kingfisher group member.

Partnered with Mind, the UK’s leading mental health charity, we offer support and tools to look after your wellbeing.

Stay in touch with colleagues and access resources regardless of whether you work from stores, offices or home.

Advance job‑related skills or hobbies such as guitar through our learning tools, e.g., Linked In Learning.

Inclusive for all parents, includes competitive pay terms and goes above statutory requirements.

We offer a range of development programmes, including:

• First‑Steps to Management – 16‑week pathway for Service Assistants to Trade Counter Supervisor.
• Power Up to Trade+ – 12‑15 month apprenticeship leading to Trade+ Sales Supervisor.
• Trade Up to Branch Manager – 15‑month programme culminating in a Level 4 Retail Manager Apprenticeship.
• Learning for Life – life‑skills programmes and maths/English coaching for colleagues and their families.

“You get a different range of tasks every day – one day doing delivery, the next serving customers.” – Joshy Phillips, Service Assistant

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” – Thiago, Trade Counter Assistant

“The supervisor position is a really good opportunity to learn and progress.”

We all do better when we’re celebrated for who we are. That’s why a warm, equal and inclusive culture is integral to our culture  Employee Inclusion Network, ‘Us’, helps colleagues to share ideas, collaborate and pursue a fairer, more diverse workplace. With support from the leadership team, ‘Us’ is led by Ambassadors for Diversity & Inclusion, providing an open space for sharing experiences, learning about allyship, and ultimately, feeling free to be themselves.