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Retail & Customer Service Lead - Betting Shops

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Entain Italia
Full Time position
Listed on 2026-11-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 15000 - 21000 GBP Yearly GBP 15000.00 21000.00 YEAR
Job Description & How to Apply Below

Entain operates Ladbrokes & Coral betting shops and is hiring a Retail Customer Service Manager. You will deliver excellent customer service, process bets and transactions, demonstrate betting terminals, and handle customer concerns to support a winning team.

The role reports to the Shop Manager and works in a busy, friendly environment. The typical weekly rota is 16 hours, with a mix of long opening/closing shifts and shorter evenings; benefits include a comprehensive package and career growth

We invite applications for the Retail & Customer Service Lead
- Betting Shops position located in England, United Kingdom.

Are you ready to take on the Retail & Customer Service Lead
- Betting Shops role at Entain Italia?

We would love to welcome a new Retail & Customer Service Lead
- Betting Shops to our team in England, United Kingdom.

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