Sales Manager

The Grand
Hotel Leicester is seeking an experienced Sales Manager. Reporting to the
General Manager, you will be responsible for building and managing a portfolio
of accounts, developing new business opportunities, maintaining strong client
relationships, and achieving individual KPIs that support wider business
targets. You will play a key role in driving commercial growth and establishing
The Grand Hotel Leicester as a leading destination for corporate, leisure, and
events business across the region, while promoting the hotel’s brand and
offerings both locally and within the wider regional market.

The Sales Manager is responsible for:

• Developing
  and managing a strategic portfolio of accounts, proactively prospecting new
  clients and nurturing long-term relationships to deliver agreed room, MICE, and
  F&B revenue targets across assigned market segments and drive sustainable
  revenue growth.
• Executing
  targeted sales action plans across local and regional markets, identifying
  opportunities to cross-sell and maximise profitability.
• Leading
  client engagement initiatives, including account reviews, trade shows,
  presentations, and negotiations, to convert opportunities into measurable
  business outcomes.
• Analysing
  and reporting on sales performance, maintaining accurate CRM records to inform
  decision‑making, KPI tracking, and forecasting.
• Ensuring
  commercial and contractual compliance, adhering to pricing strategies,
  licensing requirements, and company policies while optimising margin
  performance.
• Monitoring
  market intelligence, competitor activity, and sector trends to proactively
  adapt account strategies and capitalise on emerging opportunities.
• Representing
  the hotel brand as an ambassador, delivering exceptional client experiences and
  fostering strong relationships with stakeholders.

To be successful in the role of Sales Manager,
we require:

• Minimum
  of 5 years’ experience in a sales environment
• Degree
  in Hospitality, Business, or related field, or equivalent professional
  experience
• Experience
  within hospitality or serviced apartments is desirable
• Knowledge
  of Office 365 suite and Property Management Systems (PMS) an advantage
• Excellent
  interpersonal and communication skills, with the ability to adapt to a range of
  audiences
• Strong
  organisational and time‑management skills
• Fluent
  in English, both written and spoken
• Ability
  and willingness to travel as required
• Immaculate
  personal presentation
• Creativity
  and confidence to find solutions to everyday challenges

Working with us provides the following benefits to you:

• Opportunity
  to be part of a flagship hotel relaunch and shape the local and regional sales
  strategy.
• Access
  to Ascott’s wider sales network and career development opportunities.

The Grand
Hotel Leicester by The Unlimited Collection is a brand of The Ascott Limited.

At The
Ascott Limited, we embrace diversity, equity, and inclusion, welcoming
applicants of all backgrounds to create a supportive and thriving workplace
where everyone can contribute their unique perspectives.

A trusted
hospitality company, Ascott’s presence extends across Asia Pacific, Central
Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced
residences, coliving properties, hotels and independent
senior living apartments. Ascott's award‑winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The
Crest Collection, The Unlimited
Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
members enjoy exclusive privileges and offers at participating properties.